Accessibility Statement
At TooExpress, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Measures to Support Accessibility
TooExpress takes the following measures to ensure accessibility of our website and services:
• Incorporate Accessibility into Our Practices: We integrate accessibility into our procurement, design, and development processes.
• Continuous Improvement: We regularly update our website to ensure it meets current accessibility standards.
• Employee Training: We provide ongoing accessibility training for our staff.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. TooExpress’s website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Feedback
We welcome your feedback on the accessibility of the TooExpress website. Please let us know if you encounter accessibility barriers:
• Email: accessibility@too.express
• Phone: 914-281-2626
• Address: 800 3th Ave, 7 Floor, New York, NY 10022
We aim to respond to accessibility feedback within 5 business days.
Compatibility with Browsers and Assistive Technology
The TooExpress website is designed to be compatible with the following assistive technologies:
• Web Browsers: Our website supports the latest versions of major browsers like Chrome, Firefox, Safari, and Edge.
• Assistive Technologies: Our website is designed to work with screen readers, voice recognition software, and other assistive technologies.
Technical Specifications
Accessibility of the TooExpress website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
• HTML
• WAI-ARIA
• CSS
• JavaScript
Limitations and Alternatives
Despite our best efforts to ensure accessibility of the TooExpress website, there may be some limitations. Below is a description of known limitations and potential solutions:
• PDF Documents: Some PDF documents may not be fully accessible to screen reader software. We are working on improving the accessibility of these documents. In the meantime, please contact us for alternative formats.
• Third-Party Content: Some third-party content, such as maps and embedded videos, may not fully meet accessibility standards. We do not control these but are working with providers to improve accessibility.
Assessment Approach
TooExpress assesses the accessibility of its website through the following approaches:
• Self-evaluation: Regular internal audits and testing.
• External Evaluation: Periodic reviews and audits by third-party accessibility experts.
Formal Complaints
We aim to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days. If you are not satisfied with our response, you may reach out to [Your Legal Contact Information].
Commitment to Equal Access
TooExpress is committed to making our website and services accessible to all customers, regardless of ability. We strive to ensure that everyone has an equal opportunity to use and enjoy our services.
By ensuring accessibility, we aim to provide a seamless and enjoyable experience for all our users. Your feedback is invaluable in helping us achieve this goal.